5 Leadership Fails
1. Lack of Feedback
Failing to provide adequate and constructive feedback is the most common mistake that leaders make. If I don’t know how I’m doing, you’re depriving me of the opportunity to improve my performance.
2. Failure to identify/clarify what’s most important.
When your people don’t have clear direction, they muddle through their day. Their efforts become scattered, they get slowed down, and they make bad decisions.
3. Treating symptoms without addressing the flawed process that’s causing the problem.
Sometimes, problems are manifestations of deeper issues such as systemic and procedural problems. If you just fix the symptoms, they recur. Fix the process and you can eliminate the problem.
4. Recognizing/rewarding superstars and not consistency.
It’s tempting and easy to single out and recognize the superstar. When you look at consistently successful teams, however, their strength is consistency of performance, not the occasional superstar performance.
5. Being out of touch.
The tricky thing about being out of touch is that if you ARE out of touch, you don’t know it. You think morale is good – when it’s not. You think the rollout of the new dealer communication system is going well – when it’s not. The cure – invite and even demand to be told the truth, and be proactive about eliciting objections and opinions that differ from yours.